Privacy Policy

At Apsara Tea, we value your trust. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you participate in our scratch card reward program and use our website.

1. Information We Collect

When you participate in our reward program or interact with our website, we may collect the following information:

• Personal details: Name, mobile number, email, address, city, state, pincode, district.
• Voucher details: Scratch card or voucher codes entered for redemption.
• Transaction details: Bank Details, payment reference (for cashback rewards).
• Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

• Processing your reward claims (cashback, tea packs, or other offers).
• Communicating updates about your redemption and delivery.
• Verifying authenticity of entries and preventing fraudulent use.
• Improving our customer experience and website performance.
• Complying with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share limited information:

• With payment partners like Cashfree to securely process cashback payouts.
• With logistics providers for delivering physical rewards.
• With regulatory authorities, if required by law.

All partners are contractually obligated to protect your information and use it only for the intended purpose.

4. Security

We adopt industry-standard measures to safeguard your data:

• Secure encryption for all transactions.
• Restricted access to personal information.
• Regular system audits and monitoring.

However, no online platform can guarantee 100% security. By using our services, you accept this risk.

5. Your Rights

• Access the personal data we hold about you.
• Request correction or updates to your information.
• Request deletion of your data (subject to legal obligations).

To exercise your rights, please email us at support@apsaratea.in.

6. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences via your browser settings.

7. Children’s Privacy

Our services are intended for individuals above 18 years of age. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us:

Apsara Tea
Email: support@apsaratea.in
Website: www.apsaratea.in

By continuing to use our website and participate in the reward program, you agree to this Privacy Policy.